Voxeron (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website voxeron.com (the “Site”) and related services.
By using this Site, you agree to the practices described below.
1) Who We Are
Voxeron United Kingdom Email: droot@voxeron.com
We are the “data controller” for personal information collected through our Site.
2) Personal Data We Collect
We may collect the following information when you use our Site:
Name
Email address
Postal address (only if needed to send physical merchandise or prizes)
We do not collect any other personal information unless you provide it voluntarily.
3) How We Collect Data
We collect data in the following ways:
3.1 Directly From You
When you subscribe to our mailing list
When you contact us by email
When you provide an address to receive physical merch or prizes
3.2 Automatically
Certain non-identifying data may be collected automatically, such as cookies or analytics, depending on your cookie preferences.
4) How We Use Your Personal Data
We only use your data for:
Sending email updates, newsletters, and promotional messages
Sending physical merchandise or prizes
Website improvement and analytics (only if cookies/analytics are accepted)
We do not sell or rent your personal information.
5) Legal Basis for Processing (UK & EU GDPR)
We process your data under the following lawful bases:
Consent — for email marketing and cookie-based analytics
Legitimate Interest — to operate and improve the Site
Contract / Pre-Contract — when shipping prizes or merch you request
You may withdraw consent at any time (see Section 10).
6) Third-Party Services (Data Processors)
We use reputable third-party providers to operate our services:
Service Purpose MailerLite Email newsletter + storage of subscriber details Google reCAPTCHA Spam prevention CookieYes Cookie preference + consent management Jigsaw Explorer (jigsawexplorer.com) Embeddable puzzle game Webflow Website hosting + content delivery
These services may process limited personal data on our behalf. Where relevant, they may store data outside the UK/EU under approved safeguards.
7) Cookies & Analytics
We use cookies to help operate the Site. Non-essential cookies (e.g., analytics or third-party features such as embedded Jigsaw Explorer puzzle or MailerLite forms) are only loaded after you give consent.
You may:
Accept or reject non-essential cookies
Change your preferences at any time via the cookie settings link or floating button
For full details, see our Cookie Policy.
8) Data Retention
We keep personal data only as long as needed for the purposes described:
Data Retention Email + Name Until you unsubscribe Postal Address Only as long as needed to mail items Analytics Data As per analytics service settings
You may request deletion at any time.
9) Sharing Your Data
We do not sell your personal data.
We only share information with:
Service providers listed above (for operational purposes)
Legal authorities if required to comply with law
10) Your Rights (UK/EU GDPR)
You have the right to:
Access your data
Correct inaccurate data
Request deletion
Object to processing
Withdraw consent
Request data portability
Lodge a complaint with a supervisory authority (e.g., ICO)
You can exercise these rights by contacting: droot@voxeron.com
11) Unsubscribing
You may unsubscribe from marketing emails at any time by:
Clicking the unsubscribe link in any email; or
Contacting us directly
Once unsubscribed, we stop sending marketing emails.
12) Children Under 13
We do not knowingly collect personal data from children under 13. If someone under 13 wishes to sign up, they should only do so with parental consent.
If we learn we have collected information from a child under 13 without parental approval, we will delete it. If you become aware of such data, contact us at droot@voxeron.com .
13) International Transfers
Some data may be transferred outside the UK/EU (e.g., MailerLite/Google/Webflow servers). In such cases, standard safeguards such as Standard Contractual Clauses (SCCs) are used.
14) Security
We take reasonable measures to protect your data, including:
HTTPS encryption
Reputable hosting and email providers
Limited access to personal data
No method is 100% secure, but we work to protect your information.
15) Changes to This Policy
We may update this Privacy Policy. The latest version will always be posted on this page with a revised update date.
16) Contact
For questions or privacy requests, contact:
Email: droot@voxeron.com
Website: https://voxeron.com
We aim to respond within 30 days.
Summary for Users
We collect email, name, and postal address only when you provide it.
We use this info to send updates and mail prize items.